Description : Temp Patient Service Associate. Company : Khoo Teck Puat Hospital. Location : Singapore

Family Group: Ancillary

MAJOR DUTIES AND RESPONSIBILITIES

(A) SPECIFIC

• Receives and greets patients who came for diagnostic radiological examinations

• Registers patients manually or electronically into the SAP and RI

• Prints out patients’ identification labels and bills patients accordingly

• Schedule appointment for inpatients and outpatients

• Receives and sorts out request forms from the wards/appointment cases

• Assists in advising and directing patients who require financial assistance and counselling

• Maintains cleanliness of work areas and immediate spot cleaning when cleaners are not available at hand

• Ensures that request forms are duly completed with complete information such as patient’s particulars, doctor’s signature etc.

• Prepares and summarizes the daily cash collection before handling over to the CISCO agency for banking.

• Responsible for maintaining an adequate supply of stationery requirements and topping up of brochures in all waiting areas

(B) GENERAL

• To attend to telephone calls, fax and other enquiries

• To participate in corporate events whenever necessary

• To undertake any other duties as directed by the radiographers and department nurses